Work
National Youth Service Corps
|Subject Teacher
Ibadan, Oyo State, Nigeria
→
Summary
Led agricultural science instruction and student development for Senior Secondary School students, driving academic preparation and engagement.
Highlights
Delivered comprehensive Agricultural Science curriculum to Senior Secondary School (SSS 1 and 3) students, ensuring alignment with WAEC standards.
Designed and implemented engaging lesson plans that significantly improved student comprehension and participation.
Provided targeted one-on-one academic support to underperforming students, contributing to their improved learning outcomes.
Prepared students for critical external examinations (WAEC, NECO) through structured revision classes and targeted instruction.
Opulent Peerless Ventures (Micro – finance Bank)
|Customer-Care Officer
Agbara, Ogun state, Nigeria
→
Summary
Managed customer relationships and service delivery at a micro-finance bank, enhancing satisfaction and driving new client acquisition.
Highlights
Engaged proactively with a diverse customer base to understand needs, providing comprehensive information on financial services and resolving inquiries efficiently.
Addressed and resolved customer complaints and issues promptly, significantly improving customer satisfaction and contributing to client retention.
Successfully mobilized and onboarded new customers, directly contributing to the bank's client growth objectives.
Utilized strong communication skills to build rapport and trust with clients, fostering positive long-term relationships.
Languages
English
Yoruba
About
A diligent and passionate Agricultural Production and Management Science graduate with Second Class Upper Honours, and a dynamic professional with proven expertise in data analysis, exceptional communication, and customer engagement, adept at transforming insights into actionable strategies. Successfully resolved customer complaints, enhancing satisfaction and retention, while leveraging strong organizational and leadership skills acquired through diverse teaching and customer service roles. Committed to applying analytical capabilities and interpersonal strengths to drive impactful results in a data-driven environment.
Certificates
Data Analytics Certificate
Issued By
Prestige Coding Technology Limited
Voluntee
Education
Tai Solarin University of Education
→
B.Sc (EDU)
Agricultural Production & Management Science
Courses
Agricultural Economics
Crop Science
Farm Management
Statistics for Agriculture
Fishery